For stocked items, ground delivery typically takes 1–3 business days when shipping from the nearest warehouse with available stock in California or Miami, Florida. Allow 5–7 business days when stock travels across the country. Larger bulky orders may need an additional 1–2 days. These estimates do not apply to preorders or made-to-order items; check the product page and confirm timing with us before ordering. Express or air freight requires a quote in advance. See our Shipping, Returns & Refunds policy or contact the DVG USA team.

The cost varies depending on the exact style you choose, though rest assured they are extremely good value and high quality.

Our green wall panel range are perfect for attaching to walls, and can be attached using a range of equipment: staples, screws, or hooks depending on the surface.

Yes - the products are frost resistant.

You can checkout online or request an invoice to be sent with banking payment details. We can also accept PayPal payments.

They are made of LDPE plastics, and RealTex colours and UV Inhibitors. The LDPE panels can be recycled through suitable recycling services.

Please contact us to discuss large jobs - from there we can quote you very competitive pricing, and full container options.

Designer Vertical Gardens provides a replacement or store credit for items that arrive damaged, are incorrect, faulty or materially different from their description. Contact sales@designerverticalgardens.com promptly with your order number and photos where applicable.

We do not accept change-of-mind returns, including unwanted items, excess quantities, or the wrong item, color or size selected by the customer. Please check your order carefully and ask us for help before purchasing.

Any approved return must be authorized in advance and arranged within 30 days of the original order date, to our Miami warehouse at the address provided with authorization. The original outbound shipping cost incurred by DVG is deducted from any refund and can exceed the delivery charge paid at checkout. A 10% restocking fee applies unless otherwise agreed; it does not apply where the error is ours.

For cancellation charges and full conditions, read our Shipping, Returns & Refunds policy.

Contact Designer Vertical Gardens immediately if you need to change or cancel an order. We will try to help before processing or dispatch, but changes cannot be guaranteed once either has begun.

A cancellation fee of $25 or 25% of the order value, whichever is greater, applies once an order has been placed. See our Shipping, Returns & Refunds policy for full conditions.

Choose a product specifically marked for outdoor use. Designer Vertical Gardens offers UV-resistant greenery, with suitability and warranty details listed on each product page. If you are unsure which option suits your space, ask our team before ordering.

Please click the link below to go to our contact page.

Shipping

For stocked items, ground delivery typically takes 1–3 business days when shipping from the nearest warehouse with available stock in California or Miami, Florida. Allow 5–7 business days when stock travels across the country. Larger bulky orders may need an additional 1–2 days. These estimates do not apply to preorders or made-to-order items; check the product page and confirm timing with us before ordering. Express or air freight requires a quote in advance. See our Shipping, Returns & Refunds policy or contact the DVG USA team.

A tracking number will be provided shortly after ordering so you can see where your order is.

Standard shipping is typically via UPS or FedEx Ground. Larger or bulk orders may ship via LCL freight. Contact Designer Vertical Gardens before ordering if you need express or air freight.

Free regular ground shipping is available on online orders of $300 or more within the mainland USA. For orders below $300, shipping charges are shown at checkout. Express or air freight requires a quote from DVG before ordering. See our Shipping, Returns & Refunds policy.

For delivery outside the mainland USA, please contact Designer Vertical Gardens before ordering to confirm service availability, pricing and delivery estimates for your address.

Product

We do have samples of many of our green walls.

Yes we do - the full range can be viewed here.

Please send us a message prior to ordering to discuss your needs so we can recommend the most suitable panel or design for your needs.

Absolutely! All our panels can be cut with scissors so you can make any size you want! You can also simply clip the panels together using the lugs and holes along the edges of each panel.

Generally speaking yes, different words are used interchangeably by different customers so often we will do the same. Please note though the general reference to vertical gardens, green walls or living walls typically refers to more mixed foliage panels, whereas 'hedge' panels are typically a similar foliage.

Yes - all of our UV plant walls are designed to be installed indoors, outdoors or wherever you may desire - just not to be used as grass (to be walked on).

Designer Vertical Gardens focuses on quality artificial greenery with natural-looking color, texture and detail. Explore the product photos and specifications, or order a sample where available to find the right look for your space.

Certainly you can. It is easy and straightforward. We have a handy guide.

Yes, as you see the green walls is how they come except with a panel like our stunning Snowy White, which comes with 5 loose plants to be placed exactly where you want them. All other foliage and stems come pre-attached and ready to hang whether it be a boxwood panel, ivy wall, or lush fern panel.

We regularly install onto lots of different surfaces, including glass. We'd usually use a specialist adhesive to bond a timber frame to the glass first  - if you've got a tricky project, contact us today and our team of green wall experts will be able to advise on this. 

This is a common question, but certainly an easy answer. Simply use water to wash down your plant wall panels. If you're area is very dusty or dirty you can always add a little hand-soap to the water to held move the grime.

Customer support